Terms & Conditions
Terms & Conditions
All prices are as is unless otherwise written.
We only sell brand new products, not used items.
Most products are carried in stock and can be dispatched quickly. Items which are not onsite can take longer to be ready for dispatch. We will try to keep you informed of the progress of your order. When an item is pre-ordered and money is taken for that item (as we use PayPal, this is standard procedure), an expected shipping date will be communicated explicitly with the customer prior to purchase.
See our shipping information for more details.
SENDING THE ORDER
Find the item you want to buy, add it to your cart and pay for it. You will receive an order confirmation once your order has been accepted
SECURE WEB ORDERING AND CREDIT CARD PAYMENT THROUGH PAYPAL & STRIPE
We use PayPal to process our transactions. They're reliable, secure and you don't need an account in order to use the service.
If you want to cancel your order, please notify us as soon as possible. It may be that your order will already have been dispatched and we are unable to recall it. We cannot guarantee to cancel items from an order. The only opportunity we have to cancel is when waiting for product that is out of stock. Cancellation requests must be logged via your account. Thank You for understanding. We will try our best to meet your needs.
GUARANTEES AND RETURNS
All items are guaranteed to be brand new and should reach you in perfect condition.
We will only replace items that are defective or sent in error. Please see our refund and returns policy for more information.
This is subject to you notifying us of the problem and returning the book to us within ten days of receipt of the goods and providing a description of the damage or defect. Please contact us before returning items. Report faulty items via your account or email and we will give you return instructions.If an item cannot be return, we will give you an account credit for you to shop with on our website.
BROKEN LINKS OR DOWNLOAD ERROR
If you experience a problem with a broken link, please inform us immediately via your account or email, giving details of the item and your order number.